Terms of Service

Delivery Policy

Delivery to certain areas may cost extra. Should you collect the goods from our premises, the cost will be adjusted to exclude the delivery charge component. We hold the right to refuse delivery.

Return/Refund Policy

Please note: Whilst every care is taken, Simtail cannot be held responsible for any errors on final output generated by you, or the software you use in creating files for output. The final check before we receive your files is your responsibility. Printing errors will result in replacement or refund on a case by case basis.


Simtail reserves the right to reject clients it does not deem as ‘trade clients’.

We accept electronic artwork from Windows and Mac OS applications, which must be complete with proofs attached. All prices include GST, freight, file downloading, film, plates, stock and printing. A credit application and/or part payment may be requested for new clients. Should you send us your artwork via FTP or email, we require proof to be faxed to our offices.


This website is Simtail copyright property and therefore governed by the terms under the Copyright Act 1968 and other applicable legislations. The design, concept and other elements of this website may not be replicated in whole or in part without the prior expressed written consent of Simtail.

Trade names, trademarks, slogans and / or designs depicted in this website are proprietary marks of their respective owners and can not be adapted, reproduced, copied, stored, distributed, transmitted, printed, displayed, sublicensed, performed, published in whole or in part without the owner’s prior knowledge and expressed written consent.